*by appointment only*

Before booking your appointment below, carefully review the following information. Your appointment will be rescheA woman works behind the counter, accepting the passport from a customer in front of the counter.duled if you do not complete the following requirements.

  1. With the exception of your signature – which must be done in the presence of the passport clerk – bring your completed passport application(s). All applications must be completed in black ink. You will not have enough time to finish an application during your appointment. You can download an application here.
  2. Each person applying for a passport must be present; applications cannot be submitted on behalf of another person.
  3. Photo identification and citizenship evidence. Birth certificates must be the original with BOTH parents' names. **IMPORTANT** Older birth certificates often did not include both names. These are NOT accepted by the Dept. of State. Instead, you will need to request a long form birth certificate. If you were born in PA, you can request one here.
  4. TWO FORMS OF PAYMENT: One for our office (cash or money order) and one for the Department of State (personal check or money order). The cash or money order will be used to pay your $35 passport execution fee to the Prothonotary and your $10 (or more) photo fee. In addition, a personal check or  money order to pay the Department of State fees. See the current fee schedule.
  5. We only process DS-11 forms. DS-82 (renewal) forms must be sent through the mail. 
  6. The U.S. Department of State advises that any applicants selecting gender marker X option (for unspecified or another gender identity) can apply for only a U.S. passport book through routine service. Anyone with gender marker X can’t obtain a U.S. passport card or utilize expedited or urgent travel service until late 2023.
  7. Photos: if you are having your photo taken, you cannot wear a shirt that is white, camouflage print, or displays a badge. If you do, your photo may be rejected by the State Department.  The Prothonotary's Office is not responsible for photographs that are rejected due to clothing choices.
  8. If you’re getting a passport photo for a child younger than 2 years, you must bring a plain white blanket or sheet to use for the photo background. 

Note: Each appointment slot accommodates 1-3 people. If 4 or more people are applying, please book at least 2 appointment slots to ensure there’s enough time to process all of the applications.

Appointments can be made a minimum 2 weeks in advance and no more than 30 days in advance. Go to the U.S. Department of State website if you need to schedule an appointment for life-or-death emergency service or urgent travel service. 

Book your Norristown Office appointment here. If no appointment slots appear, that means we are fully booked one month in advance. Please check back tomorrow as new spots open up daily. There may also be cancelations. 

Book your Willow Grove Office appointment here. If no appointment slots appear, that means we are fully booked one month in advance. Please check back tomorrow as new spots open up daily. There may also be cancelations.  


The Norristown Office offers a photo service at $10 per photo. Do not wear a camouflage print shirt, shirt with a badge, or white shirt for your photo; your photo may be rejected by the Department of State.  You can also bring a photo that was taken within the last 6 months. However, pictures that don’t meet U.S. passport requirements will not be accepted.

Passport Locations & Hours 

Montgomery County Court House
Willow Grove Annex
Swede and Airy Streets
Court House 1st Floor
Norristown, PA 19404-0311 
102 N. York Road
Suite 302
Willow Grove, PA 19090
No photo services at this location
Monday - Friday
9 a.m. - 3:30 p.m.
9 a.m. - 3:30 p.m.
Phone: 610-278-3783Phone: 610-278-3783

Additional Passport Information Find passport related information, forms, entry/exit requirements, passport validity information and FAQs

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